Self Help

Self Help

Product Fact Sheets

 

Gold Service

Gold Service – Engineer Instruction Manual

Gold Service – Manager Instruction Manual

Gold Service – Job View and Multi Authorisation Instruction Manual

Gold Service – Manager Checklist Instruction Manual

Gold Service – Engineer Checklist Instruction Manual

Gold Service – Multi Engineer Instruction Manual

Gold Service – Multi Engineer Instruction VIDEO

Gold Service – Support Bundle Instruction Manual

 

Sales/CRM

Mass Delete Unused Customer Accounts

Prompt Payment Discount on Sales

Automatic Cash Allocation/End of Day

Loqate Postcode Lookup

Removing Inactive Customer Accounts

Sales Ledger Doesn’t Balance – HELP!!

CRM Mail Merge to Microsoft Word

 

Purchase

Prompt Payment Discount on Purchases

Changing Supplier Currency

Document Approval via Document Store

Exporting to Bank Software

Paying Purchase Ledger Invoices

Purchase Ledger Doesn’t Balance – HELP!!

Payment Practices Reporting

 

Nominal

Making Tax Digital User Guide – Windows

Making Tax Digital User Guide – Classic

Accruals and Prepayments

VAT Health Check

Month End Reporting Procedures and Checklist

Nominal Suspense (Dump) Account

Reconciling Net Sales for VAT Purposes

 

Payroll

Importing Hours into GoldPay

 

Parts

Carriage and Handling Charges

Class Code Selection

Exchange Units

Export Stock Orders – General

Importing POS Orders from File

Importing Stock Orders from File

Inter Depot Transfers

Kit Parts and Flat Rates

Out of Date Parts Prices

Prefix Mapping Creation

Promotional Messages

Price Update Instructions

Rebuild PDF Order Links

Returns Orders (Parts)

Safety Stock and Recalculating Stock Levels

Sales Pack Quantity

Split Part Quantities

Stock Check Routines

Updating Buying Category Code

 

Workshop

Time and Attendance

Warranty Claims (Customer Charged) Pending Supplier Credit

Key Fob Labour Rounding

Labour Efficiency Report

Labour Proficiency

Workshop Barcoder v4 Installation

Workshop Barcoder v4 Set Up and Use

Workshop Split Invoicing

 

Wholegoods

Automatic Job Creation

Wholegood Finance Schemes

Financing a Stocked Wholegood

Farmpartertec Link

GoldNet Internet Link

John Deere Used Express Link

Tom Rowe Internet Link

Tractor Trader Internet Link

Inventory List Export

Irish VAT Margin Scheme

Restock Previously Sold Wholegood

Wholegood or Vehicle

Wholegood Web Export

 

Plant Hire

Plant Finance / Lease

Plant Off Hire Auto Job Creation

 

System

Access Levels and Passwords

Amazon S3 Integration

Application/Portal Users Password Reset

Background Forms

Copy Company Disk Space Check

Creating and Storing PDF Files

Credit Charges

Electronic File Transfer

Emailing and Faxing from Gold

Mailsort Code Update

Printing Pound Signs

Prompt Payment Discounts in Earlier Versions of Gold (Pre v6.4)

Recreating Lost Data (due to server failure)

Saving and Batching Reports

Storing Reports

Terminal Set Up and Identity Maintenance

Transaction Export

XML Label Printing

Windows Excel Export

Have Questions?

Give us a call on +44 1202 730522 or simply fill in the form below and one of our dedicated support staff will be in touch.

       

Ibcos Gold Parts App

Inventory management in the palm of your hand! Designed for dealerships' parts departments, our mobile app allows users to complete existing parts control processes whilst away from the desktop.

Click here to find out more information