Self Help

Self Help

Product Fact Sheets


Gold Service

Gold Service – Engineer Instruction Manual

Gold Service – Manager Instruction Manual

Gold Service – Job View and Multi Authorisation Instruction Manual

Gold Service – Manager Checklist Instruction Manual

Gold Service – Engineer Checklist Instruction Manual

Gold Service – Multi Engineer Instruction Manual

Gold Service – Multi Engineer Instruction VIDEO



Mass Delete Unused Customer Accounts

Prompt Payment Discount on Sales

Automatic Cash Allocation/End of Day

Loqate Postcode Lookup

Removing Inactive Customer Accounts

Sales Ledger Doesn’t Balance – HELP!!

CRM Mail Merge to Microsoft Word



Prompt Payment Discount on Purchases

Changing Supplier Currency

Document Approval via Document Store

Exporting to Bank Software

Paying Purchase Ledger Invoices

Purchase Ledger Doesn’t Balance – HELP!!

Payment Practices Reporting



Making Tax Digital User Guide – Windows

Making Tax Digital User Guide – Classic

Accruals and Prepayments

VAT Health Check

Month End Reporting Procedures and Checklist

Nominal Suspense (Dump) Account

Reconciling Net Sales for VAT Purposes



Importing Hours into GoldPay



Carriage and Handling Charges

Class Code Selection

Exchange Units

Export Stock Orders – General

Importing POS Orders from File

Importing Stock Orders from File

Inter Depot Transfers

Kit Parts and Flat Rates

Out of Date Parts Prices

Prefix Mapping Creation

Promotional Messages

Price Update Instructions

Rebuild PDF Order Links

Returns Orders (Parts)

Safety Stock and Recalculating Stock Levels

Sales Pack Quantity

Split Part Quantities

Stock Check Routines

Updating Buying Category Code



Time and Attendance

Warranty Claims (Customer Charged) Pending Supplier Credit

Key Fob Labour Rounding

Labour Efficiency Report

Labour Proficiency

Workshop Barcoder v4 Installation

Workshop Barcoder v4 Set Up and Use

Workshop Split Invoicing



Automatic Job Creation

Wholegood Finance Schemes

Financing a Stocked Wholegood

Farmpartertec Link

GoldNet Internet Link

John Deere Used Express Link

Tom Rowe Internet Link

Tractor Trader Internet Link

Inventory List Export

Irish VAT Margin Scheme

Restock Previously Sold Wholegood

Wholegood or Vehicle

Wholegood Web Export


Plant Hire

Plant Finance / Lease

Plant Off Hire Auto Job Creation



Access Levels and Passwords

Amazon S3 Integration

Background Forms

Copy Company Disk Space Check

Creating and Storing PDF Files

Credit Charges

Electronic File Transfer

Emailing and Faxing from Gold

Mailsort Code Update

Printing Pound Signs

Prompt Payment Discounts in Earlier Versions of Gold (Pre v6.4)

Recreating Lost Data (due to server failure)

Saving and Batching Reports

Storing Reports

Terminal Set Up and Identity Maintenance

Transaction Export

XML Label Printing

Windows Excel Export

Have Questions?

Give us a call on +44 1202 730522 or simply fill in the form below and one of our dedicated support staff will be in touch.


Gold Service 2.0

Could your workshop use an efficiency boost?
Redefine Your Workshop Experience With Ibcos Gold Service 2.0

Learn More