What’s new in Gold?

This page features release notes with all the latest updates on improvements, enhancements, and manufacturer integrations in Gold.

What's Next?

Before our releases are made available to everyone, they go through rigorous testing by our development team and Early Adopters. These tests are done ahead of general availability, and feedback is provided to ensure everything works as expected. This testing period lasts for two weeks. Below is a list of the current enhancements, bug fixes, and features that are currently undergoing testing.

Version 7.33.13

System Management – Check Nominal Balances

Genuine foreign currency transactions are no longer shown as differences on this report. [Ref. 11324]

System Management - Personnel Security File

Access Codes 26 and 28 now prevent users from changing the discount values of part lines on workshop jobs using the Chg Disc button. [Ref. 11299]

Workshop Job - Deposits

When using the deposit feature in Workshop Job and using the Gold Service App, the deposit value now remains valid. [Ref. 10992 & 9944]
Learn more about Workshop Scheduler here.

Workshop Job - Automated Time Clock Report

Time & Attendance labour lines are now splitting according to the rates set up in Time Clock Control and display correctly on the report. [Ref.10873]

Gold Service Portal – Jobs

Gold Service has now been enhanced to work with Serial Part and Plant Equipment jobs. This means engineers will now see all information for any Serial Part or Plant Equipment jobs in the App! Please Note – these changes will take effect in conjunction with App version 2.5.4. [Ref.11263]
Learn more about Gold Service here.

Workshop Scheduler

It is now possible to create new Serial Part Invoice Details when creating a Serial Part workshop job. [Ref.SHD-903]
Pop Up alerts have been added to display Customer and Wholegood Events when creating jobs. [Ref.SHD-834]
Users can now drill down to see the outstanding WIP via the WIP Icon. [Ref.SHD-873]
Allow users to drill down into individual elements of each WIP. [Ref.SHD-934]
Some changes have been made to improve the Wholegood History Record Create screen:
- Model and Make Field: Users can now free type in this field.
- Year Manufactured: This field now remains blank so that users can enter the data manually (using the calendar icon or free typing), rather than the field auto populating to the current year.
- Group Code: If no Default Group Code exists on the Company Control file, this field remains blank so the users can use the look up icon to populate the box. [Ref.SHD-854]
Users can now make amendments to a Wholegood from within the scheduler. [Ref.SHD-853]
Show the full description of the Plant item via a hover function. [Ref.SHD-930]
A fix has been made for rich text causing issues where stories and instructions were not displayed. [Ref.SHD-780]
Customer lookup selection from arrow key and Enter button has now been fixed. [Ref.SHD-924]
When users allocate a schedule to an existing job, they will no longer be able to search for a quote, ensuring dropdowns stay clutter-free and users can focus on relevant jobs. [Ref.SHD-892]
On allocate to existing job option, the list is now restricted to show only jobs relevant to that depot. [Ref.SHD-890]
When a customer against a job is changed in Gold, the display of the customer on Web Scheduler will changed as well. [Ref.SHD-941]
WSJ Search – Allow users to search by wholegood number on the search page in Scheduler. [Ref.SHD-1002]
A fix has been made to the ‘customer on stop’ pop up alert title so that the full text is now displayed. [Ref.SHD-1001]
Learn more about Workshop Scheduler here

John Deere Service Admin Portal (SvAP)

Requests that are sent from John Deere that don’t have a serial number will now generate a notification via email to the users set up. Please see updated user guide to learn how to set up the emails here. [Ref.9672]

July 22, 2025

Gold Version 7.33.12

Workshop Job – Invoicing

- - - - When invoicing repeatable workshop jobs, individually or via the batch, there is now an option to clear the job story when the job is reopened. [Ref. 11205 & 11207]

Gold Service Portal – Jobs (Multi Authorisation)

- - - - A new filter function has been introduced on the Jobs (Multi Authorisation) page (formerly Jobs (New View)), allowing users to filter job cards based on specific criteria. This enables you to view only the job cards relevant to you, improving clarity and efficiency. You can choose to apply filters as a one-time view or save them for future use. Saved filters are configured per user and will persist across sessions—even after logging out of the Portal. [Ref. 7950]
        
        A sort option is available next to each column heading allowing an ascending or descending sort. [Ref. 9622]
        
        Each job on this page will now show the number of engineers who have completed work on the App versus the number of engineers assigned to the job. [Ref. 8660]
        
        There is now a PDF button on the Job Confirmation which allows you to send it directly to Doc Store so it is held against the job in Gold. [Ref. 8988]
        
        From the Checklist tab, you can now use the print or edit icon to export the Checklist to PDF or send it directly to the Doc Store. [Ref. 5781 & 5782]
        
        Read our full article to see these changes in action: Gold Service Enhancements – Now Available!

Workshop Scheduler – Job Creation

- - - - When creating a plant equipment job in an alpha depot, the equipment records now return correctly. [Ref. SHD-1085]
        
        When creating a workshop job via the Scheduler, the Customer, Wholegood, and Invoice Type fields now appear at the top of the screen for easier access. This change, made based on user feedback, improves workflow and prevents field overwriting. [Ref. SHD-824]
        
        Workshop jobs can now be created for Plant Equipment in the Scheduler. By selecting Allocate to new job from the menu, the Plant Equipment option is enabled, allowing you to select the equipment and associated service and contract codes. [Ref. SHD-824]
        
        Learn more about Workshop Scheduler here.

John Deere eCommerce

- - - - An option is now available to set whether the recommended retail or standard retail part price is sent in the John Deere PRISM extract. These prices are subsequently used on the John Deere eCommerce website. [Ref. 500]
        
        Learn more about John Deere eCommerce here.

May 12, 2025

Gold Version 7.33.8

Gold Operating System

- - - - We have updated the application’s infrastructure to ensure compatibility with newer versions of operating systems. This enhancement will enable customers to upgrade to operating systems beyond OpenSuse Leap 15.2 in the future. [Ref. 189]

CLAAS Service Office PRO

- - - - When labour messages were received from Service Office PRO, they were occasionally not being processed. An additional buffer time has been added to ensure labour is processed even if it is older than the last update by a few minutes. [Ref. 92]
        
        Jobs with a status of Closed will no longer receive any updates from Service Office PRO so as not to change the status of the job or update it once it has been batched for invoicing. [Ref. 158]
        
        When labour messages are received from CLAAS, only the job description of the first task was being updated to Gold. A change has been made to append descriptions from all tasks to the job story. [Ref. 159]
        
        Learn more about CLAAS Service Office PRO here.

John Deere Workshop Efficiency Tracker

- - - - The OKTA configuration has been changed to allow Irish dealers to send workshop efficiency data to John Deere. [Ref. 454].
        
        Learn more about JD Workshop Efficiency Tracker here.

April 22, 2025

Gold Version 7.33.7

Company Control File

- - - - The Job Card format and the Customer Export type fields in the Company Control File will no longer be overwritten when parts are created from eCommerce orders. [Ref. 11247 & 11246]

Parts Stock Turn Enquiry

- - - - The All Depots Totals sub section of the report has been corrected to report accurate values. [Ref. 11340]

Gold Service Job Confirmation

- - - - Up to 4 signatures can be selected at job completion and are displayed on the Job Confirmation document. [Ref. 8003]

CNH ASOD

- - - - Gold is now able to read the automatic order numbers from CNH when downloading orders. [Ref. 14]

March 6, 2025

Gold Service Mobile App Version 2.5.3

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March 3, 2025

Gold Version 7.33.5

▼

John Deere eBilling

- - - - The Supplier VAT ID is now extracted from the XML to display when the invoice is viewed in Invoice Confirmation. [Ref.409]
        
        Learn more about John Deere eBilling here.

John Deere PoPS ELIPS

- - - - Wholegood machine data will now be extracted and included in the PoPS ELIPS report for Over-the-Counter sales. [Ref.258]
        
        Linking a Wholegood to an Over-the-Counter sale is now optional at Point of Sale when this is set against the invoice type. [Ref.355]
        
        John Deere part information is now extracted on Workshop jobs that do not include a John Deere Wholegood. [Ref.466]
        
        Gold will automatically remove incompatible characters from the report, which mitigates risk of the uploads failing. [Ref.11091]
        
        The correct customer account is set when using the Wholegood lookup option at Point of Sale. [Ref.11208]
        
        Learn more about John Deere PoPS ELIPS here.

Stihl Product Registration

- - - - The Customer Last Name is now populated in the file exported to Stihl for POS transactions. [Ref.10991]

January 21, 2025

Gold Service Mobile App Version 2.5.2

▼

Gold Service iOS

- - - - On the Story tab, when adding to existing comments in the Conditions box, it now pushes the comments box up and above the available eyeline. [Ref.SA-1834]
        
        Learn more about Gold Service here.

Gold Service Android

- - - - Scrolling on the Parts tab caused the app to jump to another tab. This has now been fixed. [Ref.SA-1827]
        
        Checklists can now be accessed during the completion of a job. [Ref.A-1831]
        
        A bug fix has been made so that now on the week summary of Android 15, the Labour and Total buttons are showing 00:0 instead of 00:00. [Ref. SA-1832]
        
        On Android 13, an error has been fixed when sending the support bundle. [Ref.SA-1833]
        
        An issue on the main menu appearing and freezing when inputting a signature or not able to save a signature on Gold Service 2.5.1 on SM-T575 tablets running Android 13 has been resolved. [Ref.SA-1840]
        
        Learn more about Gold Service here.

January 6, 2025

Gold Version 7.33.0

▼

Parts Stock Turn Analysis

- - - - When more than 28 Depots are in use, this report can be run for all depots. [Ref.11193]

Parts Inter Depot Transfer (IDT)

- - - - Despatch Receipt Confirmation – A record lock issue has been resolved when receiving or dispatching IDTs in an additional session. This is where the advice or job for the IDT order is open in the main session. [Ref.10064]
        
        Company Control Setting – Based on feedback from the Ideas Portal, a new Company Control Setting has been introduced to determine whether parts sold and purchase dates are updated when they are transferred from one depot to another. [Ref.6806] View the idea here.

Parts Gold Link

- - - - Pricing for multiple Kit Parts on advice received via Gold Link has been corrected. [Ref.10953]

Workshop Scheduler

- - - - An Expand All option in the Unscheduled Jobs List is now available allowing you to expand and collapse all items in the tab in one go.
      - A quick schedule function has been enabled so when users click Allocate to existing job, they can enter the job number (if known) and allocate it immediately, without having to go through the search screen. If you do not know the full job number, you can click ‘search for job’ to open the search screen and allocate it from there. [Ref.SHD-755]

- - - - A close button has been added in the Job Create screen. [Ref.SHD-762]
        
        Sort Settings now persist in Workshop job search. [Ref.SHD-764]
        
        Future repeatable jobs/schedules do not show as invoiced if final invoice is not generated in Gold. [Ref.SHD-745]
        
        The Instructions and Story can be viewed and closed using the same button. [Ref.SHD-763]
        
        A licencing issue where Windows Scheduler is not enabled has been resolved. [Ref.SHD-749]
        
        Active View – an issue with tasks not ending has been rectified. [Ref.SHD-751]
        
        Search by Invoice Type in search criteria is now functioning correctly. [Ref.SHD-771]
        
        Customer filter in workshop search brings through relevant information. [Ref.SHD-775]
        
        When a list is expanded the scroll bar remains in the same place. [Ref.SHD-783]
        
        Users can now edit the labour discount in the job details section of the Workshop Job create screen. [Ref.SHD-770]
        
        Customers’ Labour discounts are now being applied when jobs are created. [Ref.SHD-769]
        
        Invoice Status is now updated on the tasks as it changes in Gold. [Ref.SHD-758]
        
        Invoiced jobs are no longer editable in the Workshop edit before a data refresh on Scheduler. [Ref.SHD-746]
        
        An issue with users being able to double click on a job to open it for editing has been resolved. [Ref.SHD-752]
        
        When an internal invoice type is selected, the internal customer range is available in the dropdown. [Ref.SHD-766]
        
        The Plant Hire option is disabled when creating a new job as this function is not available yet. This option will be available soon. [Ref.SHD-767]
        
        Workshop create layout flow changes have been made from customer feedback, to increase process flow when creating jobs. [Ref.GD-688]
        
        Learn more about Workshop Scheduler here.

December 9, 2024

Gold Version 7.32.16

Workshop Job Entry

- - - - Logging has been added to identify part numbers, descriptions and prices interchanging on workshop jobs. [Ref. 10741]

John Deere Nominal Extract

- - - - Exporting the John Deere Nominal Extract to Excel now displays the values in the balance column correctly. [Ref. 9880]

November 6, 2024

Gold Version: 7.32.15

Stock Order Export

- - - - The Manitou format exports as a CSV file with part number and quantity which can be used for other suppliers. The option has been renamed to Manitou CSV (Part;Quantity). [Ref. 9852]

eCommerce

- - - - We added the ability to automatically allocate available stock to manufacturer eCommerce orders, which removes the need to manually run the Allocate Stock Program. [Ref. 10825]

Till Sales

- - - - A corruption in a serial part deletion from a Till Auto Credit or Invoice has been resolved so stock levels remain in line with Stock Receipts. [Ref. 10260]

Wholegood Deposit Invoices

- - - - For margin scheme sales, VAT won’t be calculated on deposit invoices. On final invoice the deposit invoice is reversed and the correct VAT is calculated. A Deposit Nominal Account must be set up by navigating to Company Control File > Wholegood > Numbers. [Ref. 10930]

Workshop Job Request Portal

- - - - Model information displayed when hovering over a Wholegood has been corrected to show the Model Code. [Ref. 11010]
        
        The customer account linked to the invoice will be displayed when changing the invoice type. [Ref. 7906]
        
        Operator initials and Wholegood make will be passed to Gold when a job is created. [Ref. 7539]
        
        Clock hours will now be displayed as Latest instead of Current. [Ref. 7876]
        
        A new configuration screen has been created so invoice types and alerts can be mapped and amended within the portal. [Ref. 5324]
        
        Wholegood service notifications for wholegoods that are still in stock and have not been sold to a customer will no longer appear in the validation issues section. It will instead be shown under a No Customer section in the portal so that jobs can be created for them. [Ref. 7538]
        
        John Deere SvAP high priority alerts will appear in the colour yellow so these can be identified more easily. [Ref. 9040]
        
        Upgrade of the TLS version to enable John Deere SvAP communications within the server to continue. [Ref. 377]
        
        Cancellation messages from John Deere SvAP will no longer appear in the notifications section. [Ref. 197]

CLAAS Parts Inventory Management (PIM)

- - - - The wholegood serial number has been added to the Transactional Demand file as requested by CLAAS. [Ref. 10880]

John Deere Job Request Portal

- - - - John Deere SvAP high priority alerts will appear in the colour yellow so these can be identified more easily. [Ref. 9040]
        
        Upgrade of the TLS version to enable John Deere SvAP communications within the server to continue. [Ref. 377]
        
        Cancellation messages from John Deere SvAP will no longer appear in the notifications section. [Ref. 197]

October 16, 2024

Gold Version: 7.32.13

▼

AGCO Plus+

- - - - Labour lines with zero hours were not being sent to AGCO Plus+ with the invoice information. This has been corrected but it is recommended that any labour adjustments made have both a number of hours and a value (positive or negative). [Ref. 244]
        
        Learn more about AGCO Plus+ here.

AGCO Managed Dealer Inventory (MDI)

- - - - The External Order number field has been extended to ensure it is included on the extract. An automatic retry has been added so that if the connection fails it will automatically attempt to connect again. [Ref. 10943, 10261, 10262]

John Deere eCommerce

- - - - Gold will calculate Carriage Charges on all eCommerce orders and only populate a Carriage Charge on the Advice Note if applicable. [Ref. 10914]
        
        Gold automatically returns an acknowledgement API message when a Refund request is received from John Deere eCommerce. [Ref. 10944]
        
        Gold sends back the Credit Invoice Reference within the API refund confirmation message, allowing this process to be fully automated. [Ref. 10983]
        
        Learn more about John Deere eCommerce here.

Gold Portal

- - - - A number of dealers have experienced issues when running multiple companies within the Gold Service portal. In order to help resolve these issues we have introduced additional logging for portal activities. Data in these logs can be checked by our support team to determine the cause of the multi company issues. [Ref. 11031]
        
        When Gold is locked for month end or a Gold Update, portal users will be notified that Gold and the portal are locked to prevent data updates whilst the month end is running. App users will also get a message when Gold is locked. Ensure Gold Service App users are logged into the App before Gold is locked so any activities will be stored in the cloud during this time. [Ref.9858]
        
        Learn more about Gold Service here.

October 16, 2024

Gold Version: 7.32.12

▼

September 4, 2024

Gold Version: 7.32.11

John Deere Workshop Efficiency Tracker (WET)

- - - - We have now extended the date parameters to the JD WET batch job so it now extracts and uploads at least 6 months’ worth of data. [Ref.392]
        
        Learn more about John Deere Workshop Efficiency Tracker here.

CNH Parts Retail Inventory Management (PRIM) Inter Depot Transfer Import

- - - - The file format has been amended so that CNH suggested Inter Depot Transfers can be imported into Gold. The file must be converted from xlsx to csv. [Ref.9]

AGCO Web Enquiry

- - - - The link to AGCO net to display part data has been re-established and the handshake error no longer occurs. [Ref.10452]

Parts App Inter Depot Transfers

- - - - IDTs can now be processed via Gold Parts App using the Receive icon to access any available IDT orders. [Ref.10655]

Archived

Download the 7.31.8 Release Notes (Jan 11, 2024) Download the 7.31.9 Release Notes (Feb 12. 2024) Download the 7.31.11 Release Notes (Feb 28, 2024) Download the 7.32.0 Release Notes (April 16, 2024) Download the 7.32.1 Release Notes (April 24, 2024) Download the 7.32.2 Release Notes (May 18, 2024) Download the 7.32.3 Release Notes (May 21, 2024) Download the 7.32.4 Release Notes (May 29, 2024) Download the 7.32.5 Release Notes June 26, 2024) Download the 7.32.7 Release Notes (July 15, 2024) Download the 7.32.8 Release Notes (Aug 7, 2024) Download the 7.32.9 Release Notes (Aug 21, 2024)

Have Ideas?

At Ibcos, we welcome customer participation and greatly appreciate suggestions and feedback.
If you have an idea on how to improve Ibcos Gold, please log it on our Ideas Portal. We’d love to hear from you!

What’s new in Gold?

What's Next?

Version 7.33.13

System Management – Check Nominal Balances

System Management - Personnel Security File

Workshop Job - Deposits

Workshop Job - Automated Time Clock Report

Gold Service Portal – Jobs

Workshop Scheduler

John Deere Service Admin Portal (SvAP)

Gold Version 7.33.12

Workshop Job – Invoicing

Gold Service Portal – Jobs (Multi Authorisation)

Workshop Scheduler – Job Creation

John Deere eCommerce

Gold Version 7.33.8

Gold Operating System

CLAAS Service Office PRO

John Deere Workshop Efficiency Tracker

Gold Version 7.33.7

Company Control File

Parts Stock Turn Enquiry

Gold Service Job Confirmation

CNH ASOD

Gold Service Mobile App Version 2.5.3

Gold Service iOS & Android

Gold Version 7.33.5

John Deere eBilling

John Deere PoPS ELIPS

Stihl Product Registration

Gold Service Mobile App Version 2.5.2

Gold Service iOS

Gold Service Android

Gold Version 7.33.0

Parts Stock Turn Analysis

Parts Inter Depot Transfer (IDT)

Parts Gold Link

Workshop Scheduler

Gold Version 7.32.16

Workshop Job Entry

John Deere Nominal Extract

Gold Version: 7.32.15

Stock Order Export

eCommerce

Till Sales

Wholegood Deposit Invoices

Workshop Job Request Portal

CLAAS Parts Inventory Management (PIM)

John Deere Job Request Portal

Gold Version: 7.32.13

AGCO Plus+

AGCO Managed Dealer Inventory (MDI)

John Deere eCommerce

Gold Portal

Gold Version: 7.32.12

Workshop Create a Job

Gold Version: 7.32.11

John Deere Workshop Efficiency Tracker (WET)

CNH Parts Retail Inventory Management (PRIM) Inter Depot Transfer Import

AGCO Web Enquiry

Parts App Inter Depot Transfers

Archived

Have Ideas?

Introducing Gold Payroll