What’s new in Gold

This page features release notes with all the latest updates on improvements, enhancements, and manufacturer integrations in Gold.

July 22, 2025

Gold Version 7.33.12

Gold Service Portal – Jobs (Multi Authorisation)

- - - - A new filter function has been introduced on the Jobs (Multi Authorisation) page (formerly Jobs (New View)), allowing users to filter job cards based on specific criteria. This enables you to view only the job cards relevant to you, improving clarity and efficiency. You can choose to apply filters as a one-time view or save them for future use. Saved filters are configured per user and will persist across sessions—even after logging out of the Portal. [Ref. 7950]

- - - - A sort option is available next to each column heading allowing an ascending or descending sort. [Ref. 9622]

- - - - Each job on this page will now show the number of engineers who have completed work on the App versus the number of engineers assigned to the job. [Ref. 8660]

- - - - There is now a PDF button on the Job Confirmation which allows you to send it directly to the Doc Store so it is held against the job in Gold. [Ref. 8988]

- - - - From the Checklist tab, you can now use the print or edit icon to export the Checklist to PDF or send it directly to the Doc Store. [Ref. 5781 & 5782]

- - - - Read our full article to see these changes in action: Gold Service Enhancements – Now Available!

Workshop Job – Invoicing

- - - - When invoicing repeatable workshop jobs, individually or via the batch, there is now an option to clear the job story when the job is reopened. [Ref. 11205 & 11207]

Workshop Scheduler – Job Creation

- - - - When creating a plant equipment job in an alpha depot, the equipment records now return correctly. [Ref. SHD-1085]

- - - - When creating a workshop job via the Scheduler, the Customer, Wholegood, and Invoice Type fields now appear at the top of the screen for easier access. This change, made based on user feedback, improves workflow and prevents field overwriting. [Ref. SHD-824]

- - - - Workshop jobs can now be created for Plant Equipment in the Scheduler. By selecting Allocate to new job from the menu, the Plant Equipment option is enabled, allowing you to select the equipment and associated service and contract codes. [Ref. SHD-824]

- - - - Learn more about Workshop Scheduler here.

John Deere eCommerce

- - - - An option is now available to set whether the recommended retail or standard retail part price is sent in the John Deere PRISM extract. These prices are subsequently used on the John Deere eCommerce website. [Ref. 500]

- - - - Learn more about John Deere eCommerce here.

May 12, 2025

Gold Version 7.33.8

Gold Operating System

- - - - We have updated the application’s infrastructure to ensure compatibility with newer versions of operating systems. This enhancement will enable customers to upgrade to operating systems beyond OpenSuse Leap 15.2 in the future. [Ref. 189]

CLAAS Service Office PRO

- - - - When labour messages were received from Service Office PRO, they were occasionally not being processed. An additional buffer time has been added to ensure labour is processed even if it is older than the last update by a few minutes. [Ref. 92]

- - - - Jobs with a status of Closed will no longer receive any updates from Service Office PRO so as not to change the status of the job or update it once it has been batched for invoicing. [Ref. 158]

- - - - When labour messages are received from CLAAS, only the job description of the first task was being updated to Gold. A change has been made to append descriptions from all tasks to the job story. [Ref. 159]

- - - - Learn more about CLAAS Service Office PRO here.

John Deere Workshop Efficiency Tracker

- - - - The OKTA configuration has been changed to allow Irish dealers to send workshop efficiency data to John Deere. [Ref. 454].

- - - - Learn more about JD Workshop Efficiency Tracker here.

April 22, 2025

Gold Version 7.33.7

Company Control File

- - - - The Job Card format and the Customer Export type fields in the Company Control File will no longer be overwritten when parts are created from eCommerce orders. [Ref. 11247 & 11246]

Parts Stock Turn Enquiry

- - - - The All Depots Totals sub section of the report has been corrected to report accurate values. [Ref. 11340]

Gold Service Job Confirmation

- - - - Up to 4 signatures can be selected at job completion and are displayed on the Job Confirmation document. [Ref. 8003].
        
        Find out more about Gold Service here.

CNH ASOD

- - - - Gold is now able to read the automatic order numbers from CNH when downloading orders. [Ref. 14]

CNH eBilling

- - - - When a batch of invoices are sent to Gold, if an error is encountered when the batch is being processed, Gold will attempt to process the remaining invoices. [Ref. 10997]

March 6, 2025

Gold Service Mobile App Version 2.5.3

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March 3, 2025

Gold Version 7.33.5

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John Deere eBilling

- - - - The Supplier VAT ID is now extracted from the XML to display when the invoice is viewed in Invoice Confirmation. [Ref.409]
        
        Learn more about John Deere eBilling here.

John Deere PoPS ELIPS

- - - - Wholegood machine data will now be extracted and included in the PoPS ELIPS report for Over-the-Counter sales. [Ref.258]
        
        Linking a Wholegood to an Over-the-Counter sale is now optional at Point of Sale when this is set against the invoice type. [Ref.355]
        
        John Deere part information is now extracted on Workshop jobs that do not include a John Deere Wholegood. [Ref.466]
        
        Gold will automatically remove incompatible characters from the report, which mitigates risk of the uploads failing. [Ref.11091]
        
        The correct customer account is set when using the Wholegood lookup option at Point of Sale. [Ref.11208]
        
        Learn more about John Deere PoPS ELIPS here.

Stihl Product Registration

- - - - The Customer Last Name is now populated in the file exported to Stihl for POS transactions. [Ref.10991]

January 21, 2025

Gold Service Mobile App Version 2.5.2

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Gold Service iOS

- - - - On the Story tab, when adding to existing comments in the Conditions box, it now pushes the comments box up and above the available eyeline. [Ref.SA-1834]
        
        Learn more about Gold Service here.

Gold Service Android

- - - - Scrolling on the Parts tab caused the app to jump to another tab. This has now been fixed. [Ref.SA-1827]
        
        Checklists can now be accessed during the completion of a job. [Ref.A-1831]
        
        A bug fix has been made so that now on the week summary of Android 15, the Labour and Total buttons are showing 00:0 instead of 00:00. [Ref. SA-1832]
        
        On Android 13, an error has been fixed when sending the support bundle. [Ref.SA-1833]
        
        An issue on the main menu appearing and freezing when inputting a signature or not able to save a signature on Gold Service 2.5.1 on SM-T575 tablets running Android 13 has been resolved. [Ref.SA-1840]
        
        Learn more about Gold Service here.

January 6, 2025

Gold Version 7.33.0

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Parts Stock Turn Analysis

- - - - When more than 28 Depots are in use, this report can be run for all depots. [Ref.11193]

Parts Inter Depot Transfer (IDT)

- - - - Despatch Receipt Confirmation – A record lock issue has been resolved when receiving or dispatching IDTs in an additional session. This is where the advice or job for the IDT order is open in the main session. [Ref.10064]
        
        Company Control Setting – Based on feedback from the Ideas Portal, a new Company Control Setting has been introduced to determine whether parts sold and purchase dates are updated when they are transferred from one depot to another. [Ref.6806] View the idea here.

Parts Gold Link

- - - - Pricing for multiple Kit Parts on advice received via Gold Link has been corrected. [Ref.10953]

Workshop Scheduler

- - - - An Expand All option in the Unscheduled Jobs List is now available allowing you to expand and collapse all items in the tab in one go.
      - A quick schedule function has been enabled so when users click Allocate to existing job, they can enter the job number (if known) and allocate it immediately, without having to go through the search screen. If you do not know the full job number, you can click ‘search for job’ to open the search screen and allocate it from there. [Ref.SHD-755]

- - - - A close button has been added in the Job Create screen. [Ref.SHD-762]
        
        Sort Settings now persist in Workshop job search. [Ref.SHD-764]
        
        Future repeatable jobs/schedules do not show as invoiced if final invoice is not generated in Gold. [Ref.SHD-745]
        
        The Instructions and Story can be viewed and closed using the same button. [Ref.SHD-763]
        
        Learn more about Workshop Scheduler here.
        
        A licencing issue where Windows Scheduler is not enabled has been resolved. [Ref.SHD-749]
        
        Active View – an issue with tasks not ending has been rectified. [Ref.SHD-751]
        
        Search by Invoice Type in search criteria is now functioning correctly. [Ref.SHD-771]
        
        Customer filter in workshop search brings through relevant information. [Ref.SHD-775]
        
        When a list is expanded the scroll bar remains in the same place. [Ref.SHD-783]
        
        Users can now edit the labour discount in the job details section of the Workshop Job create screen. [Ref.SHD-770]
        
        Customers’ Labour discounts are now being applied when jobs are created. [Ref.SHD-769]
        
        Invoice Status is now updated on the tasks as it changes in Gold. [Ref.SHD-758]
        
        Invoiced jobs are no longer editable in the Workshop edit before a data refresh on Scheduler. [Ref.SHD-746]
        
        An issue with users being able to double click on a job to open it for editing has been resolved. [Ref.SHD-752]
        
        When an internal invoice type is selected, the internal customer range is available in the dropdown. [Ref.SHD-766]
        
        The Plant Hire option is disabled when creating a new job as this function is not available yet. This option will be available soon. [Ref.SHD-767]
        
        Workshop create layout flow changes have been made from customer feedback, to increase process flow when creating jobs. [Ref.GD-688]
        
        Learn more about Workshop Scheduler here.

December 9, 2024

Gold Version 7.32.16

Workshop Job Entry

- - - - Logging has been added to identify part numbers, descriptions and prices interchanging on workshop jobs. [Ref. 10741]

John Deere Nominal Extract

- - - - Exporting the John Deere Nominal Extract to Excel now displays the values in the balance column correctly. [Ref. 9880]

November 6, 2024

Gold Version: 7.32.15

Stock Order Export

- - - - The Manitou format exports as a semi-colon separated CSV file with part number and quantity which can be used for other suppliers. The option has been renamed to Manitou CSV (Part;Quantity). [Ref. 9852]

eCommerce

- - - - We added the ability to automatically allocate available stock to manufacturer eCommerce orders, which removes the need to manually run the Allocate Stock Program. [Ref. 10825]

Till Sales

- - - - A corruption in a serial part deletion from a Till Auto Credit or Invoice has been resolved so stock levels remain in line with Stock Receipts. [Ref. 10260]

Wholegood Deposit Invoices

- - - - For margin scheme sales, VAT won’t be calculated on deposit invoices. On final invoice the deposit invoice is reversed and the correct VAT is calculated. A Deposit Nominal Account must be set up by navigating to Company Control File > Wholegood > Numbers. [Ref. 10930]

Workshop Job Request Portal

- - - - Model information displayed when hovering over a Wholegood has been corrected to show the Model Code. [Ref. 11010]
        
        The customer account linked to the invoice will be displayed when changing the invoice type. [Ref. 7906]
        
        Operator initials and Wholegood make will be passed to Gold when a job is created. [Ref. 7539]
        
        Clock hours will now be displayed as Latest instead of Current. [Ref. 7876]
        
        Wholegood service notifications for wholegoods that are still in stock and have not been sold to a customer will no longer appear in the validation issues section. It will instead be shown under a No Customer section in the portal so that jobs can be created for them. [Ref. 7538]
        
        John Deere SvAP high priority alerts will appear in the colour yellow so these can be identified more easily. [Ref. 9040]
        
        Upgrade of the TLS version to enable John Deere SvAP communications within the server to continue. [Ref. 377]
        
        Cancellation messages from John Deere SvAP will no longer appear in the notifications section. [Ref. 197]

CLAAS Parts Inventory Management (PIM)

- - - - The wholegood serial number has been added to the Transactional Demand file as requested by CLAAS. [Ref. 10880]

John Deere Job Request Portal

- - - - John Deere SvAP high priority alerts will appear in the colour yellow so these can be identified more easily. [Ref. 9040]
        
        Upgrade of the TLS version to enable John Deere SvAP communications within the server to continue. [Ref. 377]
        
        Cancellation messages from John Deere SvAP will no longer appear in the notifications section. [Ref. 197]

October 16, 2024

Gold Version: 7.32.13

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AGCO Plus+

- - - - Labour lines with zero hours were not being sent to AGCO Plus+ with the invoice information. This has been corrected but it is recommended that any labour adjustments made have both a number of hours and a value (positive or negative). [Ref. 244]

AGCO Managed Dealer Inventory (MDI)

- - - - The External Order number field has been extended to ensure it is included on the extract. An automatic retry has been added so that if the connection fails it will automatically attempt to connect again. [Ref. 10943, 10261, 10262]

John Deere eCommerce

- - - - Gold will calculate Carriage Charges on all eCommerce orders and only populate a Carriage Charge on the Advice Note if applicable. [Ref. 10914]
        
        Gold automatically returns an acknowledgement API message when a Refund request is received from John Deere eCommerce. [Ref. 10944]
        
        Gold sends back the Credit Invoice Reference within the API refund confirmation message, allowing this process to be fully automated. [Ref. 10983]
        
        Learn more about John Deere eCommerce here.

Gold Portal

- - - - A number of dealers have experienced issues when running multiple companies within the Gold Service portal. In order to help resolve these issues we have introduced additional logging for portal activities. Data in these logs can be checked by our support team to determine the cause of the multi company issues. [Ref. 11031]
        
        When Gold is locked for month end or a Gold Update, portal users will be notified that Gold and the portal are locked to prevent data updates whilst the month end is running. App users will also get a message when Gold is locked. Ensure Gold Service App users are logged into the App before Gold is locked so any activities will be stored in the cloud during this time. [Ref.9858]
        
        Learn more about Gold Service here.

October 16, 2024

Gold Version: 7.32.12

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September 4, 2024

Gold Version: 7.32.11

John Deere Workshop Efficiency Tracker (WET)

- - - - We have now extended the date parameters to the JD WET batch job so it now extracts and uploads at least 6 months’ worth of data. [Ref.392]
        
        Learn more about the integration here.

CNH Parts Retail Inventory Management (PRIM) Inter Depot Transfer Import

- - - - The file format has been amended so that CNH suggested Inter Depot Transfers can be imported into Gold. The file must be converted from xlsx to csv. [Ref.9]

AGCO Web Enquiry

- - - - The link to AGCO net to display part data has been re-established and the handshake error no longer occurs. [Ref.10452]

Parts App Inter Depot Transfers

- - - - IDTs can now be processed via Gold Parts App using the Receive icon to access any available IDT orders. [Ref.10655]

August 21, 2024

Gold Version: 7.32.9

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August 7, 2024

Gold Version: 7.32.8

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Parts Inter-Company Ordering

- - - - An error in Stock Enquiry and Point of Sale has been resolved where Inter Company ordering was in use and Depots displayed as a list. [Ref.8285]

Gold License

- - - - AGCO eCommerce was causing licences to become invalid, which has been resolved. [Ref.10922]

AGCO Fleetscan

- - - - A new Cost Type has been added for TCD Labour Hours as requested by AGCO. [Ref.10385]

July 15, 2024

Gold Version: 7.32.7

John Deere Point

- - - - Parts Ordering using JD point is now configured to an updated URL. [Ref.407]

June 26, 2024

Gold Version: 7.32.5

Wholegood Lookup

- - - - If a customer is selected before using the wholegood lookup, the list of wholegoods will only show the customers that are allocated to that wholegood. If no customer is selected, then all wholegoods are searchable. [Ref.GD-631]

Serial Part Lookup

- - - - If a customer is selected before using the Serial parts lookup, the list of serial parts will show only the customers that are allocated to that serial part. If no customer is selected, then all serial parts are searchable. [Ref.GD-630]

Workshop Job

- - - - Disable edit of Instructions and Stories: function to disable the editing of these areas, after the job has been invoiced. [Ref.GD-643]
        
        Invoice Type Change: allows the swap in and out of the different types, e.g. wholegood to serial and back to wholegood. [Ref.GD-373]
        
        Standard Comment selection: can select standard comments for both instructions and story from a dropdown. [Ref.GD-289]
        
        Temp Wholegood: can use temporary wholegood option at the bottom of the wholegood selection for when the wholegood is unknown at the point of job creation. [Ref.GD-298]
        
        Dummy Wholegood: can use the dummy wholegood option at the bottom of the wholegood selection for internal job creation. [Ref.GD-638]
        
        Obsolete Invoice Types: these are now hidden from selection when creating a job. [Ref.GD-632]
        
        Allocate Job – Advanced Search: if using all the possibly search elements available. No results would be shown. [Ref.GD-684]
        
        Learn more about Gold Service here.

Workshop Scheduler

- - - - Fixed issue when Chrome or Edge cleared the created date sort preference setting. [Ref.GD-250]
        
        Unscheduled list is not being refreshed on depot change on side bar. [Ref.SHD-733]
        
        Moving Job back to In Progress after a task is added to same Engineer for that job. [Ref.SHD-730]
        
        Disable drag and drop option on right click. [Ref.SHD-728]
        
        Multi company issues – duplicate records in MySQL record. [Ref.SHD-727]
        
        Show jobs that have been created from the Job Request Portal in the scheduler screen. [Ref.SHD-721]
        
        Allow users to drag and schedule jobs from their favourites list. [Ref.SHD-719]
        
        Exclude Internal Repeatable Jobs from the red dot on the engineer’s initials. [Ref.SHD-714]
        
        Missing Wholegood Information for Temporary and Dummy Wholegoods. [Ref.SHD-713]
        
        In the advanced filter list, add an information hover pop up over the ‘Jobs by Depot’ and ‘Jobs by Engineer’. [Ref.SHD-708]
        
        Make the Tabs and Search bar stay in position when scrolling on the unscheduled jobs list. [Ref.SHD-681]
        
        Allow users to copy notes on schedule to Job Instruction in Gold. [Ref.SHD-504]
        
        Stop users from being able to schedule quotes. [Ref.SHD-717]
        
        GMT Issue – Change of clocks causing issues of schedules not being visible. [Ref.SHD-715]
        
        Not showing Job Request Schedules. [Ref.SHD-710]
        
        Ensure advanced filter selection does not affect the unscheduled jobs list. [Ref.SHD-709]
        
        Clicking on Engineer Count against Engineer Name is not taking to respective list when another list is already expanded for an Engineer. [Ref.SHD-701]
        
        Unscheduled job count, alongside Engineer name not reducing for User B, if job is dragged and dropped on User A screen. [Ref.SHD-699]
        
        Align unscheduled jobs number next to engineers’ names. [Ref.SHD-698]
        
        Warning Notification behind Unscheduled Jobs popup. [Ref.SHD-693]
        
        Refresh Button refreshing unscheduled jobs list and ignoring applied depot filter. [Ref.SHD-692]
        
        Add a filter on the Unscheduled Jobs List to filter on jobs with no engineer assigned. [Ref.SHD-682]
        
        When creating a new schedule and allocating it to an existing job, move the job back to in progress. [Ref.SHD-660]
        
        When user deletes a schedule, move the job into the ready to complete column. [Ref.SHD-659]
        
        For multi engineer schedules, change the icon when one engineer completes their work in the app. [Ref.SHD-656]
        
        Unscheduled Tasks – Edit WSJ Job. [Ref.SHD-422]
        
        Learn more about Workshop Scheduler here.

CNH CSI Extract

- - - - The CSI extract will now run when set up in a batch routine. [Ref.10916]

CLAAS PIM

- - - - CLAAS parts that are set as Required for P/O will now be included in the CLAAS Supplier Order Suggestion Update routine. [Ref.10784]

AGCO eCommerce

- - - - The status of eCommerce orders that are sent back to AGCO now contain only valid status updates. [Ref.205]

January 2024 and prior

Archived Gold Releases

Download the 7.32.34 Release Notes (May 29, 2024) Download the 7.32.3 Release Notes (May 21, 2024) Download the 7.32.2 Release Notes (May 18, 2024) Download the 7.32.1 Release Notes (April 24, 2024) Download the 7.32.0 Release Notes (April 16, 2024) Download the 7.31.11 Release Notes (February 28, 2024) Download the 7.31.9 Release Notes (February 12, 2024) Download the 7.31.8 Release Notes (January 11, 2024) Download the 7.31 Release Notes Download the 7.30 Release Notes Download the 7.29 Release Notes Download the 7.28 Release Notes Download the 7.27 Release Notes Download the 7.26 Release Notes Download the 7.25 Release Notes Download the 7.24 Release Notes Download the 7.23 Release Notes Download the 7.22 Release Notes Download the 7.21 Release Notes Download the 7.20 Release Notes Download the 7.19 Release Notes Download the 7.18 Release Notes Download the 7.17 Release Notes Download the 7.16 Release Notes Download the 7.15 Release Notes

Have Ideas?

At Ibcos, we welcome customer participation and greatly appreciate suggestions and feedback.
If you have an idea on how to improve Ibcos Gold, please log it on our Ideas Portal. We’d love to hear from you!

What’s new in Gold

Gold Version 7.33.12

Gold Service Portal – Jobs (Multi Authorisation)

Workshop Job – Invoicing

Workshop Scheduler – Job Creation

John Deere eCommerce

Gold Version 7.33.8

Gold Operating System

CLAAS Service Office PRO

John Deere Workshop Efficiency Tracker

Gold Version 7.33.7

Company Control File

Parts Stock Turn Enquiry

Gold Service Job Confirmation

CNH ASOD

CNH eBilling

Gold Service Mobile App Version 2.5.3

Gold Service iOS & Android

Gold Version 7.33.5

John Deere eBilling

John Deere PoPS ELIPS

Stihl Product Registration

Gold Service Mobile App Version 2.5.2

Gold Service iOS

Gold Service Android

Gold Version 7.33.0

Parts Stock Turn Analysis

Parts Inter Depot Transfer (IDT)

Parts Gold Link

Workshop Scheduler

Gold Version 7.32.16

Workshop Job Entry

John Deere Nominal Extract

Gold Version: 7.32.15

Stock Order Export

eCommerce

Till Sales

Wholegood Deposit Invoices

Workshop Job Request Portal

CLAAS Parts Inventory Management (PIM)

John Deere Job Request Portal

Gold Version: 7.32.13

AGCO Plus+

AGCO Managed Dealer Inventory (MDI)

John Deere eCommerce

Gold Portal

Gold Version: 7.32.12

Workshop Create a Job

Gold Version: 7.32.11

John Deere Workshop Efficiency Tracker (WET)

CNH Parts Retail Inventory Management (PRIM) Inter Depot Transfer Import

AGCO Web Enquiry

Parts App Inter Depot Transfers

Gold Version: 7.32.9

CLAAS Parts Inventory Management (PIM)

Gold Version: 7.32.8

Parts Inter-Company Ordering

Gold License

AGCO Fleetscan

Gold Version: 7.32.7

John Deere Point

Gold Version: 7.32.5

Wholegood Lookup

Serial Part Lookup

Workshop Job

Workshop Scheduler

CNH CSI Extract

CLAAS PIM

AGCO eCommerce

Archived Gold Releases

Have Ideas?

Introducing Gold Payroll