AGCO Manufacturer Integrations

Price updates are available for all AGCO brands on a monthly and yearly basis. Working with AGCO, a file is created that Gold can read to ensure that the correct cost is reflected, and parts are sold for the right price.

Key benefits

• Automate processes
• Timely updates on price changes
• Reduces error and minimises risk of incorrect price updates
• Ensures that dealers are aware of the correct cost and parts are sold for the right price

Export and submit warranty claims directly from Gold upon completion of the job to AGCO. This integration requires AGCO Warranty module. If the Doc Store module is in use, any documents or images attached to the job are also sent through to AGCO with the claim.

Key benefits

• Saves the need to rekey information
• Increases the accuracy of the claim by taking details directly from Gold to ensure the right boxes are automatically filled with the right information
• Effortlessly submit and track warranty claims for every machine
• Keep tabs on all claims and make any necessary amendments

Export parts stock orders from Gold into the AGCO Dealer portal.

Key benefits

• The 1 step process saves you time as orders are sent directly from Gold to AGCO
• Reduces the possibility of human error with data transferred automatically
• Improves efficiency and accuracy with automated process
• Removes the need to rekey information

Parts Electronic Goods Received Note (eGRN) receives electronic parts deliveries and returns and enables the automatic upload of AGCO packing list details and prices into Gold. Gold reads the electronic dispatch note and matches the customer order number to the order number in Gold. The order lines are checked for the part and quantities being received. This enables you to receive into stock and allocate to an advice or workshop job. This integration requires AGCO eBilling module.

Key benefits

• Removes the need to rekey information
• Keeps stock levels up to date and accurate
• Eliminates the time required to check and enter quantities received
• Allows the input goods received program to automatically match to the purchase orders or returns

Receive parts purchase invoices directly into Gold with a PDF of the original invoice. Gold has the facility to then auto-match invoices with purchase orders, working within discrepancy parameters set by the dealer. This integration requires AGCO eBilling module.

Key benefits

• Automated process to match and post invoices received electronically
• Accurate pricing with prices updated from the manufacturer at the point of invoice rather than waiting for the next price update
• Removes the risk of mistakes
• Process hundreds of invoices at the click of a button whilst leaving any discrepancies for user attention
• Saves the need for rekeying, paper storage and manual invoice matching

Parts viewed on the AGCO Dealer portal will show the depot quantity on hand, the sale price and optionally the cost price of the part. The interface will also show group details for that part to indicate the potential for inter depot transfers. This integration requires the AGCO Epsilon module.

Key benefits

• Live link allows you to access online Web parts information, displaying the AGCO part information from within the Gold Stock Enquiry program
• Can easily see potential for inter depot transfers
• Quickly and reliably get an update from AGCO on latest price with a click of button
• Easily ensure that your prices are always up to date

On the AGCO dealer portal, you can build picklists, which consists of parts information such as part number, description, and quantity. These can then be imported back to Gold Point of Sale or Workshop. This integration requires the AGCO Epsilon module.

Key benefits

• Removes the need for manual re-entry
• Increases the accuracy of the data input
• Makes it easier to import large quotes to Gold
• Encourages use of the AGCO Dealer portal where the most up to date information is stored

Gold can send an extract to AGCO Managed Dealer Inventory (MDI), providing details of parts stock, movements and transactions which are then used to create intelligent stock orders. Dealers send parts sales over the last 3 years and based on this information, AGCO will provide a suggested stock order. This integration requires the Managed Dealer Inventory (MDI) licence.

Key benefits

• Helps dealers have the right stock to fill orders first time
• Improves customer satisfaction
• Increases stock turn
• Dealers can view trends based on history of purchases by viewing the suggested stock order provided by AGCO

Gold can export specific parts inventory which is then used as part of AGCO’s dealer stock locator. Data gets sent to AGCO on a daily basis with up-to-date stock levels. This enables dealers to view the inventory of other dealerships and provides more transparency. This integration requires the Managed Dealer Inventory (MDI) licence.

Key benefits

• Gives dealers visibility of parts available to buy from other dealers (limited to one part per search request)
• Provides dealers with the opportunity to sell unwanted stock

Allows orders placed on the AGCO web shop to be brought automatically into Gold. This sets the correct price against a customer if they have preferential rates or discounts in Gold. Customers can also associate themselves with a specific depot ensuring orders are allocated correctly. This integration requires eCommerce and Customer Data Interface (CDI) modules.

Key benefits

• Removes the need to rekey information as it is pulled into Gold
• Multiple intuitive options to search AGCO parts range
• Simplified way of working: customers can check parts availability on web shop
• Visibility of stock available with Dealer and with AGCO
• Access and grow a larger online customer base

When a customer creates a specification for a new machine on the AGCO portal, this integration will check dealer stock to see if there are any matching machines either in stock or on order. If there are no matching machines, then an order can be created using the specification. This integration requires CPQ and Customer Data Interface (CDI) modules.

Key benefits

• Work smarter with streamlined processes
• Take advantage of a highly integrated system
• Increase sales through an attractive Configure, Price and Quote (CPQ) Portal
• Create a better relationship with customers

This module integrates with AGCO Customer Relations Management to export customer details, machine information and preferences from Gold directly into the AGCO system. It is also used to drive customer data used for the eCommerce and Configure, Price and Quote modules.

Key benefits

• Removes the need to replicate information
• Ability to offer the right products to customers and convert more sales with less effort

AGCO Plus+ is a Dealer Account facility and is a joint initiative between AGCO Finance & AGCO Aftersales – Parts & Service. It aims to support all AGCO dealers in offering an attractive revolving line of credit to their Parts & Service customers, to encourage customer loyalty and increased aftersales spend.

Key benefits

• Reduced financial risk
• Improved cashflow and financial performance
• Reporting and dashboards
• Increased customer touch points