Gold Service

Gold Service

Before you can use Gold Service, you’ll need to do a small amount of set up in core Gold. Whether you are creating new users and access rights or resetting a password, these videos will show you how.
Aimed at engineers, these videos explain how to carry out all job related activities on mobile devices. Topics cover the end to end process from installing the app and logging in, through updating the different tasks like recording travel and labour time, adding job stories and capturing signatures, to completing jobs.
Once the job data has arrived back into the Gold Service Portal, these videos cover everything related to job approval. You’ll be able to look at the status on jobs, whether they are in progress or completed, and make any tweaks to the submitted times before finalising the job stories and printing the job confirmations.

Looking for additional training?

Utilize your Ibcos Gold system to its full potential by learning more about its capabilities through our training and consulting options. Training can be tailored to meet your own individual needs and can be carried onsite or remotely and can be on a 1-2-1 or classroom basis.

Got questions on training?

Contact your Area Sales Consultant or complete this form. We are here to help!