Gold Service Portal Training Videos

Once the job data has arrived back into the Gold Service Portal, these videos cover everything related to job approval. You’ll be able to look at the status on jobs, whether they are in progress or completed, and make any tweaks to the submitted times before finalising the job stories and printing the job confirmations.

For more information, user guides and manuals on Gold Service, visit our Gold Service page here.

Creating a Portal user

Logging into the Portal

Selecting the depot

Searching for jobs

Adding a labour entry

Amending a labour entry

Deleting a labour entry

Approving a labour entry

Verifying job details

Exporting a job confirmation

Looking for additional training?

Utilize your Ibcos Gold system to its full potential by learning more about its capabilities through our training and consulting options. Training can be tailored to meet your own individual needs and can be carried onsite or remotely and can be on a 1-2-1 or classroom basis.

Onsite Training

Mastered the basics of Gold software and now ready to take a deep dive? Let us come and visit you for 3 or more days, and we’ll make sure you get the most out of your Ibcos investment where it matters the most – your dealership.

Remote Training

Not available for onsite training? No problem! Whether you’re looking for detailed information on particular modules or overall system best practice, we can easily set up an online appointment with our consultants no matter where you are.

Video Trainings

Need help training new or transitioning employees on how to use Ibcos Gold, so that you can maximise your profits during the busy season? Take a look at the video trainings we have to offer.

Health Check

Evaluate how well our system fits with your every process and department – to help you pinpoint gaps and make sure you’re as efficient and profitable as possible.

Got questions on training?

Contact your Area Sales Consultant or complete this form. We are here to help!