The app for Android will only be available via the Google PlayStore that is officially supported by Google. The app for Apple will only be available via the Apple AppStore that is officially supported by Apple. If the device does not come with either of the above as standard, the device will not be supported.

The operating system must be currently supported for security fixes by iOS or Android.

You should always keep your device up to date and install the latest OS. Once the device can no longer install the latest OS, it is highly recommended that a new device is obtained as otherwise features may cease to work.

 

iOS

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Android

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You should always keep your device up to date and install the latest OS. Once the device can no longer install the latest OS, it is highly recommended that a new device is obtained as otherwise features may cease to work.