The Ibcos Staff Onboarding Program provides a comprehensive, structured process for setting up new employees within your Gold system. Designed to minimise administrative effort and ensure consistent configuration across all business roles, this service equips newly hired staff with the correct system access, essential operational setup, and an introductory level of Gold training.
Staff Onboarding Training
Simplify the Start. Accelerate Success.
Why Choose This Training?
- Ensure accurate, consistent, and secure setup of every new user in Gold
- Reduce onboarding time and internal administrative overhead
- Provide employees with a solid foundation of system understanding relevant to their role
- Enable managers to focus on operational training rather than technical configuration
- Support compliance with organisational security and audit requirements
What’s Included in This Training?
- Creation of a new Gold User Account
- Application of security levels aligned to the user’s business role
- Configuration of privilege levels
- Activation of financial and operational control flags (approval limits, cost visibility, posting permissions, etc.)
POS Operator Record:
- Creation and assignment of a POS Operator code
- Configuration of till/transaction permissions
Engineer Record:
- Assignment of skill levels
- Setup of Gold Service Record
- Timeclock rule configuration
Gold Portal User Record:
- Creation of portal access credentials
- Configuration of portal modules
Sales Representative Code:
- Setup and assignment to relevant structures
File Transfer Enablement:
- Activation of export capabilities
- System overview relevant to the user’s role
- Customer, supplier, wholegoods, and parts lookup
- Navigation and key controls
- Emailing, printing, and exporting
Training Deliverables
- Fully configured Gold user account
- All role-based records completed
- Portal access (if applicable)
- 1-hour introductory training session
Business Benefits
This service reduces the administrative burden on your team, allowing you to concentrate on other critical aspects of onboarding, such as employee induction and skills development.
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- Reduced administrative burden
- Consistency in setup across roles
- Faster readiness for new employees
- Reduced misconfiguration risk
- Better alignment between system access and job responsibilities
