The Parts Management Training Program is tailored for dealerships with a focus on their parts department. It provides in-depth knowledge and hands-on experience in managing parts operations using the Gold system. The training covers everything from system navigation to advanced reporting and analysis, ensuring participants gain the confidence and skills needed to excel in their roles.
Parts Management Training
Master Inventory. Maximise Profitability.
Why Choose This Training?
Practical, role‑focused training built around real dealership scenarios, helping Parts teams improve accuracy, efficiency and day‑to‑day performance in Gold.
What’s Included in This Training?
- Overview of the Gold system
- Navigation essentials
- Keyboard shortcuts
- User roles and access levels
- Prefix Code File: Key controls and setup
- Order Type File: Order categorisation
- Buying Category Codes & Discount Matrix
- Product Group Codes: Impact on stock turn reporting
- Sales Discount Options: Distribution matrix setup
- Part number structure and critical fields
- Supersession handling
- Kit parts creation and management
- Advanced part number search techniques
- Group & depot stock visibility
- Customer purchase history
- Audit trail usage
- Rolling sales and usage tracking
- Customer-specific pricing
- Cash sale processing
- Payment methods and end-of-day reporting
- Account sales: immediate vs batch invoicing
- Emergency and batch orders
- Inter-depot transfers
- Order type selection
- Customer/order enquiry tools
- Suggested vs parameter-based stock orders
- SOP orders
- Inter-depot transfers (IDTs)
- Manual quantity adjustments
- Stock check extracts and reporting
- Input and summary procedures
- WIP POS reports
- Stock valuation and inventory ageing
- Outstanding orders tracking
- Sales analysis by brand, department, and customer
- Stock turn and fill rate analysis
Training Deliverables
- Clear understanding of best‑practice parts processes in Gold
- Greater confidence in managing inventory and stock accuracy
- Improved efficiency and consistency in day‑to‑day parts operations
- Better visibility of how parts performance impacts profitability
Business Benefits
Participants and organisations will benefit from:
- Increased operational efficiency
- Improved inventory accuracy
- Enhanced customer service
- Empowered staff with system confidence
