CNH Manufacturer Integrations

Export parts orders from Gold and import them into the CNH Spare Parts Systems (CSPS) to avoid re-entering orders, saving time and reducing errors.

Key benefits

• The 1 step process saves you time as orders are sent directly from Gold to AGCO
• Reduces the possibility of human error with data transferred automatically
• Improves efficiency and accuracy with automated process
• Removes the need to rekey information

Price updates are available for all CNH parts, helping dealers know the correct cost so that they can sell it for the right price. The CNH catalogue is stored and can be used to create new parts when required.

Key benefits

• Receive notifications when a new price update is available
• Timely updates on price changes
• Reduces error and minimises risk of incorrect pricing
• Ensures that dealers have the latest parts information for new part ranges

The Customer Satisfaction Index (CSI) program allows an extract of data from the workshop module in Gold to CNH. The data is then used by a CNH appointed agency to conduct satisfaction surveys.

Key benefits

• Allows dealers to better understand their customers’ needs

To assess service performance, CNH require data stored within the workshop module. This integration automatically extracts this data and sends it to CNH, removing the need for dealers to extract and compile data manually.

Key benefits

• Take advantage of an automated system
• Ensures the right data gets sent without manual intervention

Agricultural Sell Out Dashboard (ASOD) is a reporting tool that gives you an overview of a dealer business at a glance. Gold automatically provides this analysis tool with data which can then be categorised into sell-in, sell-out and stock figures.

Key benefits

• Removes the need to rekey information
• Sellout data by customer, part family or sale channel enables dealers to fine tune their sales strategy
• Advanced analytics to break down sales and stock to better understand customer behaviour
• Global sales and stock data gives the opportunity to dealers to spot any trends or variations

This financial reporting tool gives dealers the ability to submit a quarterly financial summary, including parts and workshop statistic information directly to CNH.

Key benefits

• Take advantage of an automated system
• Ensures the right data gets sent without manual intervention
• A requirement by CNH for all dealers

Delivery notes and order confirmations placed are automatically downloaded from CNH. They are uploaded into the Gold Goods Received Note (GRN) routine to avoid any rekeying. This will work with manual, or Gold generated parts orders.

Key benefits

• Removes the need to rekey information
• Accurate pricing allows retail prices to be updated sooner, improving the invoicing point
• Keeps stock levels up to date and accurate
• Eliminates the time required to check and enter quantities received
• Allows the input goods received program to automatically match to the purchase orders or returns

Receive parts purchase invoices directly into Gold with a PDF of the original invoice. Gold has the facility to then auto-match invoices with purchase orders, working within discrepancy parameters. This integration requires CNH eBilling module, and the system must use Linux OS SLES 12 or above.

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Key benefits

• Automated process to match and post invoices received electronically
• Accurate pricing with prices updated from the manufacturer at the point of invoice rather than waiting for the next price update.
• Removes risk of mistakes
• Process hundreds of invoices at the click of a button whilst leaving any discrepancies for user attention
• Saves the need for rekeying, paper storage and manual invoice matching

Live enquiry on depot stock, bin locations and prices from within eParts, removing the need to move between screens. Users can also build picklists in eParts which can then be imported back to Gold Point of Sale or Workshops. The system must use Leap 42.2 or SLES 12 or above. Please contact your Account Manager for more details.

Key benefits

• Removes the need for manual re-entry
• Increases the accuracy of the data input
• Makes it easier to import large quotes to Gold
• Encourages use of eParts portal where the most up-to-date information is stored

Parts Retail Inventory Management (PRIM) II allows Gold to send an extract to CNH overnight providing details of parts stock, movements and transactions which are then used to create intelligent stock orders.

Key benefits

• This helps dealers have the right stock to fill orders the first time
• Improves customer satisfaction
• Increases stock turn
• Dealers can view trends based on history of purchases by viewing the suggested stock order provided by CNH

Gold will automatically upload dealer parts stock to update the CNH parts locator system on a daily basis. This allows other dealers visibility of slow-moving stock on a part-by-part basis via the CNH Spare Parts System portal.

Key benefits

• This gives dealers visibility of parts available to buy from other dealers
• Provides dealers with the opportunity to sell unwanted stock