Updates, bug fixes or enhancements made to CLAAS integrations in the last year will appear here. To view all our product releases, click here.
12 May 2025 – Service Office PRO
- When labour messages were received from Service Office PRO, they were occasionally not being processed. An additional buffer time has been added to ensure labour is processed even if it is older than the last update by a few minutes. [Ref. 92]
- Jobs with a status of Closed will no longer receive any updates from Service Office PRO so as not to change the status of the job or update it once it has been batched for invoicing. [Ref. 158]
- When labour messages are received from CLAAS, only the job description of the first task was being updated to Gold. A change has been made to append descriptions from all tasks to the job story. [Ref. 159]
- Learn more about CLAAS Service Office PRO here.
06 Nov 2024 – Parts Inventory Management (PIM)
- The wholegood serial number has been added to the Transactional Demand file as requested by CLAAS. [Ref. 10880]
21 Aug 2024 – Parts Inventory Management (PIM)
- Parts created from the Relevant Item File download now always create correctly with zero stock quantities.
26 Jun 2024 – Parts Inventory Management (PIM)
- CLAAS parts that are set as Required for P/O will now be included in the CLAAS Supplier Order Suggestion Update routine.
There are currently no FAQs. If you have any questions, please contact us at product_team@ibcos.co.uk.