Upcoming Webinars:

Our next Making the Most of Gold webinar will be in December. Check back then to register.

 

Previous Webinars:

September: Journey of the Job Card

This webinar provided an in-depth overview of the Journey of the Job Card.

Topics included:

  1. Job Creation
  2. Checklists
  3. Gold Service
  4. Multi Authorisation
  5. Completing Jobs

View the webinar recording below:

 

June: Document Management

This webinar provided an in-depth overview of Document Management.

Topics included:

  1. Misc Purchase Orders
  2. Payment Authorisation
  3. Workshop Job Documents
  4. Document Search/Delete/Unlock
  5. Wholegoods Documents
  6. Forwarding

View the webinar recording below:

 

February: Wholegood Module

This webinar provided an in-depth overview of the Wholegood Module, covering key processes and best practices.

Topics included:

  1. Resolving Duplicates
  2. Trade-in Extra Costs
  3. Finance / Deposit Invoices
  4. Parts Used on Wholegood Report
  5. Wholegood Enquiry

View the webinar recording below:

 

October: Workshop Module

Speakers: PSG Consultant, Sandy Ramsay & PSG Consultant, Jason Greenwood

Duration: 1 hour

In this webinar, our Professional Services team recommended best practice guidance on the following topics:

  1. Split Job Function
  2. Quotes
  3. Insurance Jobs
  4. Budgets
  5. Labour Adjustments

View the webinar recording below:

 

Our PSG Consultants reviewed all questions asked during the Workshop Module webinar and have included answers below.

July: Parts Module

Speakers: PSG Consultant, Paul Zamfiresecu & PSG Consultant, Sandy Ramsay

Duration: 1 hour

In this webinar, our Professional Services team recommended best practice guidance on the following topics:

  1. Parts Maintenance
  2. Ordering features
  3. Parts Enquiry
  4. Purchasing features

View the webinar recording below: 

 

April: Parts Replenishment & Inventory Management

Speakers: PSG Manager, Martin Hughes & PSG Consultant, Paul Zamfiresecu

Duration: 1 hour

In this webinar, our Professional Services team recommended best practice guidance on the following topics:

  1. Inventory replenishment using suggested ordering methods (reorder levels and historical demand)
  2. Adjusting suggested orders
  3. Finalising orders

This webinar also provided explanation around the key operational processes and stages for producing inventory replenishment orders.

View the webinar recording below: