Streamline your customer interactions with

Customer Connect

The Customer Connect Online Portal is a web-based solution that gives your customers instant access to invoices, dispute management, and online payments—all in one place. This tool reduces inefficiencies by allowing customers to view, download, and print invoices anytime, minimising the need for re-issues. Its dispute resolution feature speeds up payment times, stabilising cash flow, while a customisable web page drives traffic to your dealership, helping to increase revenue.

Key Benefits of Customer Connect

Automate Customer Sign-Up

Seamless onboarding: Our advanced security, authentication, and role management system allows you to automate customer sign-up in just one click.

Save time: Simplify the process for both you and your customers, reducing manual work.

Invoice Access, Download, and Print

Full invoice management: Customers can easily access new and historical invoices, with the ability to download and print them for their records.

Improved visibility: Help customers stay on top of their account management with 24/7 access to their financial data.

Customisable Platform to Match Your Brand

Tailored experience: Customise your portal’s landing page to promote key services and engage customers directly.

White label platform: Add your own logo and brand colors to your customer portal.

Enhance Cash Flow & Minimise Administrative Tasks

Integrated dispute resolution: With built-in dispute functionality, any customer concerns can be addressed quickly, ensuring timely payments.

Reduce support calls: Minimise the need for customer service calls and cut down on administrative tasks, freeing up valuable time for your team.

The Implementation Process

Download our info sheet

Ready To Start Using Customer Connect?

Contact our sales team today at +44 (0) 1202 714200
or send us an email at sales@ibcos.co.uk

Still haven’t found what you’re looking for?

Fill in the form below and submit your question. A member of our team will get back to you shortly.

       

Introducing Gold Payroll

An easy-to-use payroll system with a vast array of features. Whether your dealership runs payroll for 5 employees or 5,000, Gold Payroll gets the important details right, every time.

Click here to find out more information