Gold Service is a powerful mobile app and web portal designed to help your engineers and back-office staff improve customer service, drive efficiencies and boost the bottom line.
The app has now been enhanced to work with Serial Part and Plant Equipment jobs. This means our Groundscare and Plant Hire dealers can make full use of Gold Service.
By using the Gold Service App for your Serial Part and Plant Hire jobs, your data is instantly uploaded to the Portal. This eliminates the need to wait for engineers to submit paper job cards, and reduces the time spent manually entering the data into the system, saving your business considerable time and effort.
What are the key benefits?
Go Mobile and Paperless
- Eliminate costly, outdated hardware like barcode scanners used for job time tracking.
- Remove the need for paper job cards and timesheets.
- Speed your processes up with instant data visibility.
Streamline engineers’ admin duties
- Let engineers log job details and hours anytime, anywhere via the app.
- Less trips back to the office provides more free time for the engineer to work on jobs.
- Enable your engineers to start and stop time on jobs with a single tap.
- Use the option to record stories and tasks by speaking into the mobile app.
- Record travel time, checklist completions and parts usage from van stock – all in one place.
- Capture multiple electronic customer signatures on the spot on the app.
Improve your finances
- Reduce fuel costs with fewer trips to the office.
- Maximise billable hours with engineers spending more time on-site.
- Invoice faster and more frequently to boost cash flow.
Speed up approval process & save time
- Track job progress in real-time from the office.
- Review and approve submissions from the mobile device in the portal.
- Edit as needed, then approve without delay.
With the latest enhancement, the Gold Service App now fully supports Serial Part and Plant Equipment jobs, unlocking even more value for Groundscare and Plant Hire dealers. By going mobile, reducing admin time, and streamlining processes across the board, your business can improve efficiency, strengthen cash flow, and deliver faster. If you’re ready to modernise your operations and maximise productivity, now’s the perfect time to make full use of everything Gold Service has to offer.
How does it work?
Click through our user guide below to learn how to create serial part and plant equipment jobs.
Visit our website to learn more or contact our Sales team for a demo!
