We are committed to continuously improving Gold to better serve our customers. To gather valuable feedback and suggestions, we rely on input from you through our Ideas Portal. This platform allows you to submit ideas for potential inclusion in future versions of Gold, with other users able to vote, helping prioritise the most impactful suggestions.
We are excited to share that several top-voted ideas from our Ideas Portal are now live. You can see these new features in action in the overview video linked below.
Mandatory Pictures for Warranty Claims (54 votes)
Photos are now required when creating warranty claims, helping improve claim accuracy and reduce rework.
Watch the feature overview video here: Gold Service App: What’s New in the Latest Update – Video & Training
Display Estimated Hours for Jobs (20 votes)
The Gold Service App now shows estimated job hours and planned start times, giving better visibility for service planning.
Watch the feature overview video here: Gold Service App: What’s New in the Latest Update – Video & Training
7-Day View for Planning (13 votes)
A 7-day planning view is now available to help users better manage the week ahead.
Watch the feature overview video here: Gold Service App: What’s New in the Latest Update – Video & Training
We continue to review and prioritise ideas submitted through the Ideas Portal, so please keep sharing your suggestions and voting for those that matter most to you.
To stay involved in shaping Gold and share your ideas for future enhancements, register for a free account here: Gold Ideas Portal.
