In 2017 BT Group announced that PSTN and ISDN services would be switched off by the end of 2025. Analogue is being fully replaced by a Digital service much like the transition from Analogue to Digital Television a few years ago.
BT Business advises all customers to secure their move to a digital service by the end of 2025. The switch off deadline has been extended to 2026 but phone exchanges may be turned off earlier with only 60 days’ notice. Alternative connection options such as SOGEA and FTTP are available now, depending on your area.
Customers with existing connections, provided by our partner Zen, have been contacted by our sales team over the last few months. We encourage you to secure your move well in advance of the deadline to avoid a potential backlog in the availability to switch solutions.
If your current connection is with another provider, feel free to reach out to your account manager to discuss our competitive solutions.
Key benefits for Ibcos customers:
✅ Futureproof your business – Stay ahead as the UK moves to a digital-only infrastructure
✅ Seamless connection to Ibcos Gold – Keep your dealership management system running smoothly
✅ No landline needed – Simplifies billing and reduces your costs
✅ More reliable connectivity – Essential for real-time inventory updates and customer transactions
✅ Minimal disruption – Quick and easy upgrade and no need to plan downtime
What happens If you don’t upgrade?
❌ Your network will be turned off by Openreach – Leaving you with no internet connection
❌ Your connection to Gold may become unreliable – Affecting connectivity to your depots
❌ VoIP and Cloud-based tools – Won’t function reliably
❌ Exchanges can be closed with 60 days’ notice – No exception to businesses by Openreach
❌ Degradation of the network – Longer lead times for repairs and less availability of key parts
Upgrade in 3 simple steps:
- Check your eligibility – Contact us to confirm service availability in your area
- Choose the right plan – We’ll find the most competitive solution for your business
- Make the switch – We’ll ensure a smooth transition for you
Should you have any questions or want to know more please reach out to us at sales@ibcos.co.uk.