Watch on Demand: Learn How to Streamline Your Customer Interactions with Customer Connect

On 15 October 2025, we hosted a webinar showcasing the latest features in Customer Connect.

Our speaker, Steven Brown (Strategic Product Innovation Manager), shared key insights, live demonstrations, and updates on what’s currently available, what’s in development, and the key benefits that Customer Connect offers businesses.

 

In this webinar, we covered:

. White labelling – Configure Customer Connect to match your dealership’s branding.

. Customised landing page – Create a one-page site to promote news and offers to your customers.

. Manage dealership users – Invite colleagues to help manage your customer portal.

. Customer invite process – Use our gold integration to invite customers with a simple one-click process.

. View transactions – Provide customers with secure access to their invoices and credit notes.

 

If you missed the live event, you can still watch the full recording below.
We hope it provides valuable insights into how Customer Connect can enhance your customer engagement. For more information, please email initiatives@ibcos.co.uk or contact your account manager.

More recent announcements:

   Do you have ideas that will add value to our products? Share your voice today using our Ideas Portal!    Kramp to Acquire Vapormatic’s Aftermarket Parts: Key Changes and What Dealers Need to Know    Gold Service Enhancements – Now Available!