A revolving line of credit for aftersales purchases at participating AGCO dealers.
AGCO Plus+
AGCO Plus+ is a joint initiative between AGCO Finance and AGCO Aftersales (Parts and Service). It supports all AGCO dealers in offering an attractive revolving line of credit to their Parts & Service customers, to encourage customer loyalty and increase aftersales spend.
Improved cashflow and financial performance
Resulting in time saving within the finance department.
Reporting and dashboards
Using charts and data sets, view information on customers and their spend on AGCO.
Eliminate the need to chase bad debts.
Dealers will get immediate reimbursement from AGCO Finance.
End customer loyalty rewards for repeat business and increase spend
AGCO will issue loyalty vouchers for customers to spend within the year.
Increased customer touch points
Creating a positive customer experience and greater customer retention.
AGCO Smart Rewards
Increased customer loyalty with promotional offers for customers on qualifying AGCO products.
Download our info sheet for a high-level overview
Resources
AGCO Plus+
Product Manual
User Guides
Checklist
Updates
FAQs
From set up to troubleshooting, download our product manual for everything you need to know about AGCO Plus+.
Download
Here you will find user guides to help you complete tasks. If you'd like to suggest any user guides contact us at product_team@ibcos.co.uk
Processing SMART Rewards Vouchers
Performing a Credit Check
Viewing an AGCO Plus+ Customer Account
How to Post Payments from AGCO Finance
How to Make a Note of Your AGCO Plus+ Customers
Learn how to set up a one time Memo Part Number, check the validity of a voucher and redeeming it against an advice by following the guide below.
Credit checks can be performed to determine if there is sufficient available credit on the customers’ AGCO Plus+ account. Follow the steps below to learn how to perform a credit check.
Once a sale has been made by an AGCO Plus+ customer, you can view their customer account for further details. Follow the steps below to learn more.
AGCO Finance will deduct a 1.5% handling fee before sending payment for invoices. Follow the steps below to post the payments received from AGCO Finance.
In 3 simple steps, set up a Customer Event to help identify your customers with an AGCO Plus+ account before invoicing.
Complete the checklist below or download and print your own copy here: AGCO Plus+ Checklist
Updates, bug fixes or enhancements made to AGCO Plus+ in the last year will appear here. To view all our product releases, click here.
16 Oct 2024
Here is a list of frequently asked questions on AGCO Plus+:
I have accidently set a customer as a Cash Sale, but they are an AGCO Plus+ customer. What happens now?
If you set an AGCO Plus+ customer as a Cash Sale after they have been set up as an AGCO Plus+ customer this will not affect anything. AGCO Plus+ will still override the account settings.
Why are Invoice To accounts not working with AGCO Plus+?
If an account is not set for AGCO Plus+ but the Invoice To account is, then AGCO Plus+ is not used. If an AGCO Plus+ account has an Invoice To account that is not set for AGCO Plus+ the original account is used not the AGCO Plus+ Account.
If an invoice fails to go through to AGCO Plus+ it is automatically posted to the customers account. How do I try and send it to AGCO again?
One option is to auto credit and auto invoice. When we have more dealers onboarded and working, this process may be revised.
Who should I contact if I experience any issues with transactions?
Please log a ticket with our Customer Support team.
Still haven't found what you're looking for?
Fill in the form below and submit your questions. A member of our product team will get back to your shortly.
